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Participating Insurance Information
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Participating Insurance Information
Ellis & Badenhausen Orthopaedics accepts many insurance plans, including workers’ compensation and Medicare. Please contact your insurance company to verify eligibility and coverage. The following is a non-comprehensive list of insurances that we are contracted with:
Aetna (Most Plans) Anthem BCBS (Most Plans)
Cigna (Most Plans) Humana*
Medicare United Healthcare**
Caresource of IN Indiana Medicaid/Healthy Indiana Plans (MD appt. only)
KY Medicaid: Anthem Medicaid, UHC Community, Passport, Humana Healthy Horizons***
* We are NOT contracted with Humana Community products.
** We are NOT contracted with United Healthcare Medicare Advantage products. Some of these plans have out-of-network benefits and can be seen by our providers. Contact the billing department for further details.
*** Our Physical Therapy offices DO NOT accept Medicaid or Commercial Medicaid plans. We are sorry for any inconvenience this causes.
Commonly asked about insurances that we DO NOT ACCEPT include:
Aetna Better Health Anthem Workers’ Comp
Passport Medicare Advantage Plan. United Healthcare U of L Cardinal Care Plan
Wellcare
Payment: This information will ensure accurate and timely filing of your claims. Without this information If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and American Express.
Surgery: If surgery is required, separate statements will be sent to you for each provider of services. You may receive billing from each of the following:
Physician
Surgery Center or Hospital
Surgical Assistant
Anesthesiologist
Pathology/Lab
Durable Medical Equipment (DME) Providers
Workers’ Comp: You are required to provide the following information upon requesting your appointment:
Work comp carrier and address
Date of injury
Claim number
Employer at time of accident
Adjustor and contact number
Auto Accidents: We will verify if you have remaining PIP coverage before your appointment. If you are represented by an attorney, please have them reach out to us. You are required to provide the following upon requesting your appointment:
Auto insurance carrier and address
Date of Injury
Claim number
Adjustor and contact number
This information will ensure accurate and timely filing of your claims. Without this information, we will be unable to submit your claim to your work comp/auto carrier and, therefore, will ask for payment at time of service.
If your claim is denied or not paid within a timely manner, we request that you file a personal claim with your health insurance and pay the charges in full. We recommend you notify your employer should there be any delays in settling your workers’ compensation claim.
Billing: If you have a question related to your bill or insurance, please contact our billing specialists at (502) 587-7269. You may pay a bill by contacting the billing office or pay online.
